Privacy Policy

Privacy Policy for Ellsworth Pro Solutions, Inc. (d/b/a Water Doctors of Pittsburgh)

Last Updated: September 28, 2026

Ellsworth Pro Solutions, Inc., doing business as Water Doctors of Pittsburgh (“we,” “us,” or “our”), operates the website www.waterdoctorsofpittsburgh.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site, contact us, or use our mobile automotive water leak diagnosis/repair, wind noise repair, and vehicle odor elimination services in the Pittsburgh area and surrounding regions.

By using the Site or our services, you agree to the practices described in this policy. If you do not agree, please do not use the Site or provide personal information.

We may collect the following types of information:

Information you provide directly

• Contact details (name, email address, phone number, mailing/service address)
• Vehicle information (make, model, year, description of the issue such as water leaks, wind noise, or odors)
• Communications and messages you send us (via contact forms, email, phone, or text)
• Any other information you choose to share when requesting a quote, scheduling service, or corresponding with us
• SMS opt-in data will not be shared or sold to third parties for marketing purposes.

Information collected automatically

• Usage data (pages visited, time spent, referring URLs)
• Device and technical information (IP address, browser type, operating system, device identifiers)
• Cookies and similar tracking technologies (see Cookies section below)

We do not intentionally collect sensitive personal information (such as Social Security numbers, payment card details beyond what is needed for invoicing, or health data) through the Site. Payment processing, if used, is typically handled by third-party processors.

We use the information we collect to:

• Respond to inquiries, provide quotes, schedule and perform mobile services
• Communicate with you about appointments, service updates, warranties, or follow-ups
• Improve our website, services, and customer experience
• Analyze Site usage and performance
• Comply with legal obligations
• Protect our rights, property, and safety, and that of our customers

We do not sell your personal information.

We may share information in these limited circumstances:

• Service providers: With trusted vendors who help us operate the Site, process communications, or support our business (e.g., website hosting, email tools, analytics providers), under contractual obligations to protect the data
• Legal requirements: When required by law, court order, or to respond to lawful requests from public authorities
• Business transfers: In connection with a merger, sale, or transfer of assets (your information would remain subject to privacy protections)
• With your consent: When you direct us to share information

We do not share personal information with third parties for their independent marketing purposes.

Ellsworth Pro Solutions, Inc does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services. 

Our Site may use cookies and similar technologies to remember preferences, understand how the Site is used, and improve functionality. You can control cookies through your browser settings. Disabling cookies may affect some Site features. We may use common analytics tools (such as Google Analytics or similar) that collect aggregated usage data.

We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

We retain personal information only as long as needed for the purposes described in this policy, to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Service-related records may be kept for a reasonable business period.

Our Site and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

Depending on your location (including certain U.S. state laws such as those in California or other states with privacy statutes), you may have rights to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal exceptions)
• Opt out of certain processing or marketing communications

To exercise these rights or make a request, contact us using the details below. We will respond in accordance with applicable law. You may also unsubscribe from marketing emails by following the instructions in those messages.

Pennsylvania note: Pennsylvania does not currently have a comprehensive consumer data privacy law that grants statewide rights of access, deletion, or opt-out. The primary Pennsylvania-specific requirement is the Breach of Personal Information Notification Act (BPINA), which requires notification to affected Pennsylvania residents (and, in some cases, the Attorney General) if a qualifying data breach occurs.

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Review their privacy policies separately.

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect changes. Continued use of the Site after changes constitutes acceptance of the updated policy. Material changes will be posted on this page.

If you have questions about this Privacy Policy or our data practices, or wish to exercise any rights, please contact us:

Ellsworth Pro Solutions, Inc.
d/b/a Water Doctors of Pittsburgh
Phone: 412-838-3344
Email: ryan.e@waterdoctorsint.com
Website: www.waterdoctorsofpittsburgh.com

(You may also use the contact form on our Site.)